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1. Terms of Use:
Basmatik.com is a registered trademark. All rights of all pictures, texts, graphics, visual and functional contents on the website www.basmatik.com (Basmatik.com) are reserved and are the property of Basmatik Printing Textile Advertising Industry and Trade Ltd. It belongs to Şti. The text, graphics, photographs and other elements contained in the site cannot be reproduced, copied or used in any way. Please review the User Agreement for more information. For your questions, you can send an e-mail to hello@basmatik.com .
2. Privacy Policy:
Basmatik.com accepts that the information provided by its customers to become a member of the system is correct and, under no circumstances, any third party; does not share this information with the party.
3. Safety Information:
All confidential information belonging to Basmatik.com members in the Basmatik.com website databases is recorded and stored in the system in an encrypted manner using the 128 bit SSL security system. Basmatik.com website does not access users' credit card information and does not record this information under any circumstances. The credit card information that Basmatik.com members must provide during the purchase process is transmitted directly to the virtual POS system of contracted banks , without any technical connection with the www.basmatik.com website. The protection of confidential credit card information is undertaken by Garanti Bank in accordance with international standards.
4. Order Cancellation Policy:
Our customers can cancel their standard product orders if their orders have not been shipped. Cancellation can be done by sending an e-mail to hello@basmatik.com with the phrase "Order Number and Cancellation Request" in the subject heading, or by calling 0 216 4701002.
"BUYER USERS" have the right to cancel orders containing products they have specially designed using their own photographs, designs and/or slogans, before the products are produced by the "COMPANY". Cancellation can be done by sending an e-mail to hello@basmatik.com with the phrase "Order Number and Cancellation Request" in the subject heading, or by calling 0 216 4701002.
5. Product Return Policy:
Our customers can return the products they purchased within 8 business days following the delivery date.
If the purchased products contain any defects, misprints or functional defects, our customers can return the product or products within 15 business days.
For the refund process, the User Agreement must be reviewed and all necessary conditions must be met to avoid any problems with the refund process.
6. Communication:
Basmatik Printing Textile Advertising Industry and Trade Limited Company
Telephone:
0 216 470 10 02
Address:
Example mah. Neyzen Aziz dede sok. No 6 Ataşehir ISTANBUL
Email:
hello@basmatik.com